. "2013-07-14T00:00:00"^^ . "0"^^ . . "3"^^ . "A bit tardy in leaving this review as it reflects service in Jan of 2012 but their service was so impressive I think better late than never applies here!\n\nDuring a holiday visit to Scottsdale the in-tank fuel pump on my Volvo went bad. Unfortunately, on my particular car, this is no small job (over 20+ hours labor). It's a difficult and laborious job for anyone to preform, even a seasoned mechanic.\n\nAfter having my car towed in, the guys at Tech+ diagnosed the problem and gave me the bad news (as I had guessed) about the necessary repair. They ordered the part and had the work done a few days later. So far, very good service but nothing over the top.\n\nWithin 3 days of getting the car back I knew something was seriously wrong. Fuel pumps occasionally make a slight whine but this one sounded like a small jet turbine. Outside the car it was even worse...people would stop and stare as I drove down the road!\n\nI took the car back to Tech+ and told them \"I think the pump that was installed is bad\". The odds of getting a bad factory part are very small and initially they seemed skeptical (understandably so) of my diagnoses. They came out of the office though to listen to the noise and immediately said \"Oh, gosh no.\" This is where their integrity really came to light. They were incredibly apologetic (much more so than necessary...it wasn't their fault!)\n\nThey immediately set to working with the parts distributor to make things right, got another part, took care of my rental, went through another week long repair, and had me back on the road again as fast as possible.\n\nA lot of garages would have tried to dodge the issue, especially given what a PITA this repair was. The guys at Tech Plus though stepped up to the plate immediately when it was apparent that something wasn't right. They were everything that a great garage should be: professional, efficient, and operating with the highest integrity.\n\nIf I lived in the Scottsdale or north Phoenix area, I wouldn't hesitate to use Tech Plus for all my automotive repairs. An absolutely top notch garage and staff!"^^ . "5"^^ . "1"^^ . .