"0"^^ . . "The employees were all very welcoming and acknowledging. The downside was communication amongst employees was awful! \n\nI had issues with an immediate entrance door not reading my room card, but it could open the door to the next level, although miniscule it was a huge inconvenience. I contacted engineering 3 times with no rersponse until the 3rd time when their was a card left in my room stating \"the problem with: your AC has been resolved.\" There was nothing wrong with my AC!\n\nSecondly, the woman answering the room calls was short and rude with a bad attitude.\n\nAnd finally, I left a book in the room, I had to call 3 times to get a response whether housekeeping found the book. Once they did a young man called and wrote my information to send me the book. Two days later, I receive a phone call for shipping department asking me if they had the book, are you kidding me?!"^^ . "1"^^ . . "2"^^ . "2012-07-10T00:00:00"^^ . . "0"^^ .