. "3"^^ . "1"^^ . . "2015-06-24T00:00:00"^^ . . "I love smash burger, that's the only reason I am giving a 3 star rating right now. I always get the build your own and smash fries. I love those fries so much they are my favorite. But I have been to this location a few times and this last time I went was the worst customer service I have experienced so far. I work in the food industry and I don't expect people to go above and beyond but this was just crap. The girl who works there with the red/orange hair and the glasses had to be doped up on something. I ordered my food online for pick up and I arrived and I saw one bag on the counter under the heat lamp and I assumed it was mine but I wasn't gonna just grab it because I wasn't sure. She was helping these two guys and I'm pretty sure they were flirting and she was taking her sweet time and she knew I was waiting I had to be standing there for at least 4 minutes and then my boyfriend said \"Is that to go order #79? We just want to get our food so it isn't sitting there getting cold.\" And she's all \"OHHHHH YEAH OKAAAAYYY\" kind of sounding like a bimbo like she had no idea what he said and he spoke to her in another language or something. And she grabs other people's food and walks away to put it on the tables. We just stood there shocked like... Is she on something? Could she not comprehend what we said? And then the manager came in a side door and I asked for my food in a displeased tone of voice because smash burger must have low standards and hire pretty much anybody even if they lack common sense. Anyways to end this review on a positive note the manager was nice even though he knew I was unhappy."^^ . "1"^^ . "0"^^ .