"0"^^ . . "1"^^ . . "0"^^ . . "0"^^ . "2017-07-31T00:00:00"^^ . "I've been to several Pollo Locos in California and they were always good, so I was looking forward to going this new location close to home. But this one is a \"Pollo No-go.\" \n\nGot carry out for the family and they made three different errors in in making the order. (missing dressing for the salad; added shrimp- that we cannot eat; wrong beans). Plus the chicken was too dry. You simply can't afford to mess up the chicken when 'pollo' is the name of the restaurant!\n\nI called to complain about the mistakes with the order. The guy on the phone gave me his employee number and said that he would \"take care of\" me next time I come in. What does that mean? Shouldn't they take care of every customer? I'm not too eager to go back. \nI filled out an on line survey that asks if you want to be contacted. I said Yes, but haven't heard back. \n\nEven though this is a new location, their management seems to not care or are just too disorganized to function well."^^ .