. "2016-08-05T00:00:00"^^ . "0"^^ . . "0"^^ . "4"^^ . . "0"^^ . "The manager of the business reached out to me to rectify the problems I was having. She explained that this is not their normal process and have put things in place to hopefully prevent this from happening again in the future. She was very present on the phone."^^ .