"13"^^ . "0"^^ . . "2015-09-06T00:00:00"^^ . . "0"^^ . "I too have experience the extremely rude front desk staff here. I too have been turned away when I couldn't located where they were and was 8 minutes late. \n\nI have called many times at different times of the day and nobody answers the phone. I have left a message for a manager to call me but they never did. \n\nI saw the front desk turn away a lady with an obvious foot injury, who had scheduled her appt online. She arrived limping, 10 minutes early and the front desk staff told her as a new patient she had come arrive 30 minutes early. She begged to be seen but was refused. \n\nDr. Maurice is my primary car doctor but I have never seen or met her because you must book months in advance. \n\nI have see the PA Katie who is wonderful and has excellent communications skills. \n\nI too have had to come in person to discuss lab results which can be annoying and expensive. \n\nI have been seen by 2 male doctors who were wonderful with excellent bed side manners. Dr. Hackney (I don't know how to spell his name) is one that I saw and he was wonderful. \n\nI too have to have an annoying urine test because I on rare occasions take Tylenol 3 for a headache. (I believe that is due to the huge addiction problem in Arizona).\n\nI hope the owner's know the front desk staff is driving away patients. Every time I go there I tell myself it's the last time, but I don't have the time to find another doctor."^^ . "3"^^ . .