"I have called 3 days in a row to try and schedule a service appointment. All 3 days I have been on hold from 5-10 minutes and the only person that answered was the receptionist. She even took my name and number so the service department could call me back. I never received a call back. Maybe chapman doesn't need my business or they are understaffed. \nI do not recommend you use their service department. That is all."^^ . "2016-07-09T00:00:00"^^ . "1"^^ . "1"^^ . . "0"^^ . "2"^^ . . .