"1"^^ . "2013-08-29T00:00:00"^^ . "I really tried to like this place.... I took my bike here probably 5 or 6 times and received average to very bad service everytime. The one young kid is an absolute punk.... Treats u like an idiot if u aren't an expert at bikes. Two incidents that really pissed me off. First one, there was a problem with my rear brake. So I drop the bike off... They say it cant be replaced yet they don't know what's wrong with it, they just \"cant get it to work\"... Okay. So they say we will put on an elixir 3 for $99...i say fine, not a bad deal right. Wrong! I get there after several calls and a couple days... (they never call u). Get there and find out its an Elixir 1..not 3. They basically say... Oh well. It's a 1 not a 3..... \"If u want to pay more for the 3 and wait longer we can take this off\". Its the old bait n switch! The whole reason I agreed to buy the brake was because it was the 3. Anyways... It was lame. They basically couldn't care less they pulled the bait n switch on me. Another time... Got cranks replaced. They return my old BB and cranks but didn't include the left BB adapter. When I tell them..., \"hey.. I'm missing part of my BB\" they offer to sell me new BB because they don't have my part. The guy Patrick has the customer service skills of a moth... He doesn't even offer to look around the shop for it. Done with this terrible shop run by a bunch of guys who just dont care if people are pleased with the service. Just bought a $4K MTB from Bike Barn...thats my new LBS."^^ . "1"^^ . . "1"^^ . . . "2"^^ .