. "1"^^ . "4"^^ . "4"^^ . "2011-08-10T00:00:00"^^ . "We have owned a home in a Terra West property for ten years. I\nappreciate the fact that there are maintenance guidelines that\nresidents are expected to conform to. As difficult as the real estate\nclimate has been, the importance of well-maintained properties has\nnever been more beneficial to homeowners. We had been notified of a\npotential violation in recent months. The communication from\nStephanie Najera at Terra West made the experience very pleasant. As\nthe point of contact while the board made a decision, Stephanie made\nus feel treated with respect and fairness. Her professional, yet\nsensitive approach was appreciated."^^ . . "1"^^ . .