"1"^^ . . "10"^^ . . . "4"^^ . "Disappointed. I am 25 and own a 2003 C240 Mercedes, I guess my Mercedes is too old to be looked at by the service department. I feel like they think I am not good enough to set foot in their dealership. \n\nI called the service department multitudes of times to see if they can do the TeleAid upgrade for my Mercedes, and even Mercedes themselves told me to go to a dealership and it could get done easily. \n\nThe service guys have hung up on me, didn't even say goodbye and made me feel like less than a person when I inquired about getting this service done. I had another service rep just say \"we don't do it\" when Chandler Mercedes informed me all dealerships do this for a fee. I wasn't asking for free service. I was just asking for service. \n\nLooks like Mercedes Benz of Scottsdale lost yet another customer to Chandler. The Chandler Mercedes guys treat me like I'm a human being, and you don't need to drive an S Class dressed up in $7,000 clothes from Neiman Marcus to get their attention! \n\nThe way you don't treat all your customers with respect means that I will buy my future cars from Chandler Mercedes now."^^ . "2"^^ . "2015-09-02T00:00:00"^^ .