"2016-12-27T00:00:00"^^ . "0"^^ . "0"^^ . "2"^^ . "1"^^ . . "So far...not impressed. Referred by my warranty company, which seems to be their bread and butter. I missed the call and tried to call back every 2 minutes (continually got a busy signal). Now, I got through and haven't spoken to anyone. I've been on hold for 35+ minutes."^^ . . .