"2017-06-21T00:00:00"^^ . "0"^^ . . "5"^^ . "0"^^ . "1"^^ . "I see all these carpet reviews and they are all over the place. I have used their air conditioning division and have had a great experience. I have never been oversold, even when I directed the conversation that way. Our ACs were almost 18 years old and they have services then for the past 11 or 12 years. I've had other companies once or twice in between and they were fine, but Steve Foster, from WS, has always been great. He has installed while systems for friends and this year we knew we needed it. He recommended we get a new motor a couple of years ago and he matched a price from another friend who sells them and installed it the next day. I looked at 3 different companies and researched online for a couple of months. I had decided I would get a higher SEER rating and probably not the brand we eventually went with, Rheem. I looked closely at the reviews and when they were posted and how different companies fared in the desert heat over the years. I saw some bad ratings on the Rheem brand, but most were a couple of years past. Bottom line, I am trusting my friend, who has serviced our units for years and bought the 2 Rheem systems. They have been quiet and my 1st comparable bill was over $150 less and it was a hotter month. Yes, they are new units vs 18 year olds ones, but it is still $150+. Ten year warranty which I don't think will be needed as most AC systems last longer. I had referred them without having new ACs and my friends have not complained at all and were thankful for Steve and Western States. Now I can refer based on new units being bought and installed. Highly recommend WS and ask for Steve Foster. Tell him I referred you. I don't get any money it anything, I just like people having good experiences buying large items."^^ . . .