"0"^^ . "2015-04-06T00:00:00"^^ . . "1"^^ . . "This is a Rich-Man's Dentist.\nThe quality is great, the service is great and they will try to \nup-sell you every time.\nI took out a loan and paid 50K (not covered) \nto get my entire mouth reconstructed and was also \ntold that my compromised bite would be fixed as well. It was \nnever addressed and was a huge disappointment for me.\n\nI've sent several patients to them who were dissatisfied because\nthey had to deal with being up-sold and their high prices.\n\nWhen they asked for feedback, they really want positive feedback\nor little criticism. \nI gave them both negative and positive feed back (a few times too many), \nIt was suggested to me by Dr. Badalato to move on.\nHe didn't care to take responsibility for his miscommunication\n and misunderstanding and that is shame because he's good at what he does.\n\nI ran a successful high-end business for 15 years and there are two rules to follow...\nRule #1 - The client is ALWAYS Right and \nRule #2 - If you think the client is wrong, refer to Rule #1~!\nIt would benefit Studio B Smiles to post that in their office.\n\nThe bottom line is...\nNo matter where you go, until you know who you are doing business with....\nBuyer Be Aware.\n\nThere are way too many dentists in the valley all catering to different economic \nbackgrounds. \nI'm sticking with a sophisticated practice with moderate prices.\n\nPS. On a positive note, the gal who cleaned my teeth there did the best \njob I've ever had. Sorry I forgot her name, and it no longer matters."^^ . . "7"^^ . "2"^^ .