"0"^^ . . . "1"^^ . "Went in and was helped by the representative with the cool mustache, but his mustache was the only cool thing about him. He was rude throughout our transaction and told me I'd have to pay a deposit to upgrade my service (even though I've been with Cox for 4+ years). When I asked him why, he didn't provide me any details and just said, \"That's how it is\" and mentioned my payment history. I let him know I pay my bill every single month with no issues. He did nothing to help and had an attitude and showed NO interest in helping me."^^ . "0"^^ . "0"^^ . "2018-03-18T00:00:00"^^ . .