"0"^^ . . "Had a phone start freaking out on me two weeks after I bought it, and honestly expected to be given the runaround about the warranty. I scheduled an appointment at the Genius Bar and showed up to a packed house. Around me were many tales of woe leading to Genius Bar appointments on a Saturday night, but everyone was seen and addressed fairly quickly.\n\nI heard patience with the less technically astute in the crowd, and was seen within 10 minutes of my appointment time. The guy saw I knew what I was talking about so he pulled the diagnostic, saw what I suspected, and gave me a new phone on the spot. I was up and running in 10 minutes.\n\nWhile I wish it was under better circumstances, and that I'd had a fully functional phone/camera while camping, I've got to hand it to Apple. This experience didn't suck."^^ . . "1"^^ . "2015-07-19T00:00:00"^^ . "0"^^ . "4"^^ . .