. . "3"^^ . "2"^^ . "4"^^ . . "I realized today that I have to stop going here, which makes me really sad because it should be a wonderful destination. The idea is great - a permanent drop-in centre with loads of great toys - but the execution is really off. The staff are completely apathetic and no one is overseeing it in such a way that maintains any level of quality. Getting inside is awful: in winter, you leave your stroller on a giant sheet of ice outside and then you have to carry your baby and diaper bag through a heavy door (whose disabled-access button has been broken for months) into a dirty coat area. Try to remove your and your baby's coats while your baby sits in the slushy grime, then trudge back outside again with one of the locks (whose keys are always missing) to lock your stroller to the paucity of bike stands. Back inside, the upstairs is sunny and full of toys, but gets busy very quickly. You'll struggle to locate the staff members, who are often just hanging out and not helping like they do in other drop-in centres. \n\nIt's really sad, because, as I said, I think this place could be great if there was a little attention paid to detail. Like why do none of the outlets have covers on them? I'm surprised there is no one who looks around and sees anything from a parent's (or baby's!) perspective."^^ . "2013-04-04T00:00:00"^^ . "0"^^ .