"1"^^ . . "I've been on hold for 2.5 hours, you guys need more people to help at your call center. I am annoyed!\nBy the time I get someone to help me my damn phone battery will be dead. I'm considering keeping my private insurance because the lack of help Medicaid people get is ridiculous!!!!"^^ . "1"^^ . "0"^^ . "1"^^ . . "2016-11-02T00:00:00"^^ . .