"The Bellagio was nice, but the reason I am giving it only 3 stars is because the customer service was not good at all. When we arrived we stood in one of the lines for check in and when the other representatives were done with a customer, instead of calling us they would take people that had just walked in, so we were ignored. After calling several \"Excuse Me's\" and being ignored for about 10 minutes, our line moved and we actually got to the front of the line. This same thing happened when we were checking out. Were we being ignored because we are hispanic?? Hmm, it makes me wonder, and THAT is sad.\n\nALSO, we got our room and I went in the shower, well I was in there for about 5 minutes when I noticed the water wasn't draining...eww, it was just pooling at my feet. This is a shower where it's detached to the tub and the shower is in a stall with a glass door. Well the water started to pour out of the bottom of the shower door, so I had to hurry up and get out. The water was not draining, so my husband wasn't even able to take a shower. I called the front desk and had someone from maintenance come and look at it, and then it was fine after that. But for a high-priced hotel like this, you should not have to have experience that.\n\nTo top things off, when we checked out, we had charges that were added to our room that weren't hours. After talking to the representative and her manager and explaining that we were in other hotels during the time of those charges, and we had proof, they credited our credit card \"temporarily\" while they investigated. Someone charged all kinds of drinks and food to our room. How easy it is, just say, please charge this to our room, and it's someone else's. I would stay at The Mirage next time."^^ . "0"^^ . . "0"^^ . "3"^^ . "2007-08-09T00:00:00"^^ . "0"^^ . . .