. "This review is not intended to slander all the employees of Sophie's Gown Shoppe, however, it should be noted that there is ONE particular employee (I never get her name, probably because she knows she's an awful person) who is absolutely rude and makes the entire experience stressful and unpleasant.\n\nThe first time I visited Sophie's, the bride arranged a fitting for me. Granted, I was coming from work and made it just an hour prior to closing, I was rudely advised that I \"should know better\" and that \"they cannot service me at the time.\" My friend (aka the bride) asked if instead of a fitting, if we can just look at 3 dresses and try them on. Again the same woman refused and said they were \"closed\" -- they weren't yet. Instead, another employee approached us and serviced us with the remaining time we had. She was wonderful and pleasant and definitely tried to alleviate the damage done by the previous employee.\n\nSince I have never experienced life as a bridesmaid, I am not familiar with the protocol. I received a call from Joanna -- who is bubbly, well-mannered and a delight to speak with. She advised me my dress was ready for pick up and if I just called ahead of time to let them know I'm coming in, it would be appreciated.\n\nToday, I call in. That dreadful woman answered my call. After I explain to her that I am there to inform her that I will be coming to pick up my dress she says, \"So?\"\nWhat the heck kind of customer service is that!?!? On top of that, she (once again) condescendingly 'informs' me that: \"fittings require appointments, not pick up\" Of course, I only called as that was what was advised of me by the lovely Joanna. This nasty woman responds, \"Well, you don't have to call in. You just come in and get it.\"\n\nWell, let it be known that this will be the LAST time I ever go to this store. I have already told my friends (and so has the bride) about how awful the service has been here. It only takes ONE person to ruin it for the rest. I refuse to be berated by this woman. I have only been pleasant and understanding, but her attitude just plainly -- STINKS."^^ . "1"^^ . . "1"^^ . "2014-01-08T00:00:00"^^ . . "1"^^ . "17"^^ .