"2"^^ . . . "4"^^ . "What a complete A-HOLE. My sister has been going all over the place trying to get a key cut for a new deadbolt their landlord put in. So I got the key description and thought I would call in and ask if they could tell me if they have it in stock.\n\nMe: \"Hi there, I have a key that needs to be cut and I was wondering if you could tell me if you have it in stock...\"\n\nClerk: (Interrupting): \"You have to bring it in.\"\n\nMe: \"Well, I thought maybe you could tell me if you have this model before I went all the way there for nothing...\"\n\nClerk: \"You have to give me the code. I just can't tell you if we have it if you don;t give me that.\"\n\nMe: \"If you would give me a chance I can tell you.\"\n\nClerk: \"Ok.\"\n\nMe: \"Silver, brand is DOREX, model number engraved is XXX12345\"\n\nClerk: \"That means nothing to me, that's not a model number. You have to go to Lock Smitt.\"\n\nMe: \"Sorry\"\n\nClerk: \"Lock Smidd.\"\n\nMe: \"Do you mean lock smith?\"\n\nClerk \"Yes, Lock Smidd.\"\n\nMe: \"OK, well can you recommend one to me to go to?\"\n\nClerk: \"No, go look in the yellow pages.\"\n\nWhat a frigging asshole customer service. Never will I ever give this place my money. Jerk.\n\n* Edited to add: Canadian Tire did it for us and actually had some courtesy. Imagine that, Key Man!!"^^ . "1"^^ . . "12"^^ . "2010-11-06T00:00:00"^^ .