"Once you buy a car there, the customer service is over.\n\nI have made MULTIPLE calls to their parts manager and the salesman who sold us our car, trying to get a straight answer on some additional parts we ordered for our VW, and I cannot get anyone to call me back. It's ridiculous. I'm paying for parts (plus interest) that I don't have and can't seem to get anyone to care about this enough to call me!! \n\nI guess since they already got the money for the car, they figure they're done.\n\nI will NEVER make the mistake of buying from them again, even if they're the only dealership in the country that can make the promises they made before I bought."^^ . "1"^^ . . "2010-12-29T00:00:00"^^ . . . "1"^^ . "0"^^ . "6"^^ .