"1"^^ . "2015-10-28T00:00:00"^^ . "3"^^ . "NEVER in my my life have a had a worse experience with a business in my life.\nI had my gun sent to me from Miami, Fl. And chose this store because it was the closest to my house and they accepted transfers. From the very first time I called I sensed a cockiness but had already has the gun sent to this store. My gun arrived , I went in got my background check PAID all the fees and was put on a 3 day hold which I was fine with being that I lived in 2 states in the last 5 years.\nThey called me 3 days later to pick up my gun and told me I passed background , when I got there I was told that my addresses didn't match on my background and my drivers license and they could not release my gun. I asked to speak to the owner and Karla the \"owner\" came out and was loud and confrontational right away and clearly told me I LIED on my application. I told her I was in the process of moving and she continued to say I was lying and making a scene in her own store. \nShe told me they would transfer to another store and I was asked to leave the store . I received a call 10 minutes later from Karla to tell me that the receipt I gave them did not indicate that I had paid the fees. I was in disbelief , I had to go into my bank account and send them proof that the $ was withdrawn from my account , after all this I asked for my gun to be sent to Discount Guns and Ammo where I went in showed my ID and picked up my gun with no problems at all and was out if there in 20 minutes , I was told there was nothing wrong with my paperwork and that they dealt with conflicting addresses regularly.\nLock n load needs some serious customer service training and needs to realize they are not the only gun store in town. If you do need to go there ask for Kevin , he was actually nice and very professional."^^ . "7"^^ . . "19"^^ . . .