. "0"^^ . "0"^^ . . . "2013-11-09T00:00:00"^^ . "Absolutely the worst service I have ever seen at a fast food restaurant. We stopped in for a quick burger. It took us almost 5 minutes at the register to be acknowledged. Bear in mind, there was a party of 3 who were eating, and a party of 5 who ordered at some point before us.\n\nOrdered 2 combo meals... 18 minutes later, I walked back to the counter. The General Manager was the woman who took our order.. and she was ALSO COOKING THE FOOD. A grand total of 3 employees were present on a Friday night at 5:00pm. One was handling the drive-thru orders, the general manager was working the front registers and helping a brand new person cook the food.\n\nWe got our burgers after I waited another 2 or 3 minutes at the counter. Mine was the wrong order. The GENERAL MANAGER asked the brand new cook what the wrapper looked like for the one I ordered.\n\nWhile all of this is going on, the party of 5 who ordered before us informed the GM that she had been waiting 22 minutes for 2 milkshakes. The GM's reply was \"yeah, we have 15 ordered right now, we'll get to it\". \n\nI understand understaffing to save some money, but no apology, nothing. And the restaurant had a total of 3 parties including us. The GM had the personality of wallpaper and offered nothing in the way of an apology.\n\nI will go to In 'n Out burger across the street next time. The GM should be fired."^^ . "1"^^ . "1"^^ .