"1"^^ . "Here is a very long 2 month story that I hope will help someone to avoid these people\n\n#1 My laptop stopped working, but would turn on intermittently, after several attempts at self repair I knew I needed help.\n#2 I ordered a motherboard repair service from ebay and sent laptop in for repair\n#3 I was told my logistics board was fried, when I protested this, they told me the board had too many cold points and needed replaced.\n#4 I was quoted price for several styles of board (each time I declined and a cheaper board was offered.) Approx. quotes: New board $250, Used board $180, refurbished board $135\n#5 I said I would pay $110 for a refurbished board -- they agreed.\n#6 One month later replacement board arrives from China\n#7 After delay of a few days I'm told they didn't receive drivers with board \n#8 I tell them I don't need drivers, I can do that download myself.\n#9 They tell me laptop must pass all inspections before it can be sent out\n#10 After another week, I ask for laptop again without drivers.\n#11 They agree to send me laptop -- so I send in a check (they weren't taking paypal at that point, for an unknown reason.)\n#12 After a week of my check not clearing the bank, I ask them if there is a problem\n#13 They tell me on the final test that the replacement board failed.\n#14 I count my losses and ask laptop be sent back to me\n#15 I received laptop in a nicer box than I sent it in but cables were left loose and one screw (at least) had been lost.\n#16 After repairing laptop I test it and it still has intermittent booting. At least they didn't make things worse. \n#17 I send in laptop to a motherboard specialist in NY\n#18 Motherboard specialist in NY fixed laptop in 7 days -- they tell me the bios was bad. No mention of cold connections or a fried board.\n\nNote: On a positive spin to things Nation's First was always very speedy to reply to my e-mails.\n\nConclusion: Beware of Nation's First Office Repair; my suspicion is that in order to avoid negative feedback on ebay my laptop was held hostage for 60 days, the time required to keep buyers from leaving feedback."^^ . . . . "2"^^ . "2015-05-14T00:00:00"^^ . "5"^^ . "1"^^ .