. "2013-02-11T00:00:00"^^ . "2"^^ . . "There's nothing more irritating to me as a consumer than salesclerks and businesses who stereotype customers based on what they look like and what they are wearing. Let me first establish that in my experience I have found that someone's personal presentation rarely represents accurately what their net worth is. I've seen millionaires who have looked as if they hadn't showered in a couple of days, and folks whose high-line vehicle was days away from repossession, looking like they stepped off the pages of Vogue.\n\nThat said, it was a Friday afternoon, around 2PM, and the shop was moderately busy. This establishment has been my go-to for the past few years for pedicures and gel manicures because it's close to my house. Recently, though, the service and cleanliness of the shop has been severely lacking. The place looks disheveled and unkempt, and I'm actually not sure if the gel nail dryers (the ones you put your hands inside after a gel manicure) are ever sterilized at all. \n\nSo I come in the door, they ask what I want, and I tell them a gel manicure and regular pedicure. I pick out a color and one of the girls starts preparing the pedicure station, filling it with water, etc. She tells me to sit down, and that she'll be right back to start working on my feet. \n\nFast forward 20 minutes. I'm still sitting there, my feet soaking. No one is looking at me. No one is acknowledging me. No one has touched my feet. Then a preppy looking woman in her late forties dressed in Ann Taylor sits down in the pedicure chair next to me and is serviced immediately, no wait. Maybe it was the glitzy wedding ring or the Coach bag she had that made them assume she would be a big tipper and deserving of immediate attention. Now I'm ticked off. \n\nI am a single mom who took the day off from work to run errands and spend an hour or so relaxing at the nail shop, getting my hands and feet beautified This isn't the spa at the Bellagio. I'm not planning to make a day of it, and I'm not wearing my Sunday best. My time and money is valuable, and 20 minutes is too long to sit and be ignored when there is a similar-style nail salon in practically every strip mall in Phoenix. I slip on my flip flops and walk out the door to my car. One of the nail techs chases me out to my car and asks why I am leaving. My only regret is that I didn't leave after 10 minutes. \n\nNo, I will not be back!!"^^ . "1"^^ . "1"^^ . "1"^^ . .