"2017-11-03T00:00:00"^^ . . . "1"^^ . "3"^^ . "0"^^ . . "I am infuriated a Goodyear in Waxhaw and for good reason once you read exactly what transpired. \n\nLet me preface this by saying I took my company vehicle to get fixed and they took FULL Advantage of this situation. \nFirst I came in and asked ONLY for a tire fix and rotate. \nI said any work that needed to be done must be confirmed with me first. \n\nSo I get a call at 431. I am unable to return the call as I am busy. \n\nI come in this morning. And I have new tires which I did not need! I am so pissed. So not only did they change tires but they also charged to fix the tire. Are you kidding me. \n\nI did not want new tires from you Goodyear, I have a preferred place in Waxhaw that I go to as they are competent. \n\nSo I find out they have my old tires in the back. The tech admits that these are like new. I'm so mad. I took them to confirm their lies. \n\nMary tells me, oh I called u. I said did I return ur calll? NO that doesn't give u the right to change my tires. I told u not to do anything except fix the flat and rotate my tires. \n\nI am calling corporate Goodyear to make them aware of this situation. You took total advantage of the fact that YOU consistently have ZERO cars in your bays! \n\nHow do u even charge someone for a flat and then new tires as well? Because u were gonna keep my old tires like a snake. \n\nI will never ever ever do any business here ever. Get your act together Goodyear, you already blew up an engine and now u can't even do simple tasks like contact the customer and wait for a confirmation. \n\nI would have told you NO yesterday. A simple flat tire and tire rotation turned into a disaster! You had no right to hangs tires without my permission even if it was a company vehicle. \n\nPlease see the attached receipts to demonstrate that at 3:09 pm is when a new ticket was opened to change tires. My tire was brought in to be fixed and rotated at 8:19 and completed at 9:07. So it's obvious you cheat your customers. \n\nAbsolutely infuriating! Please do yourself a favor and don't take ur vehicle here."^^ . "0"^^ .