. "I got ripped off and the manager didn't even care... I assume all the employees working receive commission and all they care about it getting the sale. A girl helped me out in getting a new phone on the edge plan. When we were finishing up she told me with the deal I get any case I want and Bose Bluetooth speaker for free. I pushed back and asked questions trying to find out where the charge was and she repeatedly said it was free.... FREE! Two months later a $330 charge showed up on my bill. I tried to get it taken care of but they said they couldn't help me. Punish me because your employees are greedy and deceiving people, good job Verizon.... You suck."^^ . "1"^^ . "8"^^ . "0"^^ . "0"^^ . . . "2015-03-25T00:00:00"^^ .