. "0"^^ . "0"^^ . "I went in today to get help set up my my replacement phone and they looked at me as if I was crazy.. Verizon was the one who sent it in the first place since I updated my phone with the IOS and it started messing up so they sent the replacement. their service was horrible... never once did I get greeted nevertheless did they try to help me... such horrible service... I have been with Verizon for 17 years and now they lost my business account to the competition smh"^^ . "2"^^ . "2017-10-17T00:00:00"^^ . "1"^^ . . .