"2013-01-02T00:00:00"^^ . "0"^^ . "Incredibly disappointed.\n\nI was planning on going to Poetry Jazz Cafe on NYE with some friends who were visiting out of province. Of course, everything is crazy in the city on NYE, so I called ahead of time to make sure this was a tangible plan. \n\nI was told over the phone that there were no reservations for NYE; seating for the night would be determined on a first-come first serve basis. $20 cover charge. No problem, sounded great! My group had absolutely no problem with showing up incredibly early just so we could reserve a seat. There were only 4 of us total.\n\nSo we end up at Poetry Jazz Cafe at around 8pm. The place is completely empty, with a sign out front that says something to the effect of, \"Closed for Private Party\". Confused, I flagged down an employee who was working near the entrance. He confirmed he sign, then told us, \"If you come back in a few hours, I *might* be able to do something for you - but it's $20 each cover fee.\" This was stated as if he was doing us some huge favour.\n\nWe had been on the phone with these people not 3 hours before to double-check the situation. How did they *completely fail* to mention that the entire place was closed for a private function?\n\nI was really looking forward to trying this place out and hopefully becoming a regular, but the way such a simple request was handled with utter disorganization and condescension is severely off-putting."^^ . . "0"^^ . . . "2"^^ . "1"^^ .