"0"^^ . "0"^^ . "0"^^ . "I initially wrote a very positive review of this business. I have been a \"Member\" for about 6 months now. The place is still awesome, very relaxing and the massage therapists are still top notch. What upset me recently was being charged a 20% gratuity on what I thought was the \"Member\" rate for a 90 minute massage only to find later I was charged 20% gratuity on the \"Non-Member\" higher rate. When I expressed my concern about this, I was told the owner, Veronica would contact me regarding this oversight. That was 4 days ago and I still have not heard. I will continue to follow up with this, but in the meantime, If you want to tip your massage therapist 10, 15 or 20% make sure you understand what rate you are tipping on. Beware, the employees just look at the \"tip card\" at the front desk, rather than looking up your member rate. At this point, not sure if I will continue to be a member, as the benefits have not proven to be worthy of my monthly auto draft. Disappointed ;("^^ . "3"^^ . "2018-03-14T00:00:00"^^ . . . .