"0"^^ . . "2011-12-07T00:00:00"^^ . "1"^^ . . "Wow, apparently I'm not the only one. I went here once upon check in, the CSR acted like it was a chore to come in from the atrium to check me in. The facial was absolutely awful - the smell of the products were so bad I couldn't wait for it to stop. I also was not at all relaxed in the noisy space- the open airy warehouse feel without ceilings doesn't suit a spa because you can hear talking, etc. from every other room. \n\nI won't even get into the fact that they didn't have my massage room ready in between facial and massage so I had to stand out in the open in a towel holding my stuff.\n\nHowever, the hot stone massage was lovely. It wasn't the most advanced massage, but hot stones are awesome and I thought it was a good value for the experience. So given that I actually bought a gift card for a future stone massage. However after 5 tries at trying to schedule the damn massage I've given up. At first I thought it was personal until I came here and saw the reviews. Hopefully I will be able to get my money back. \n\nHere's some business advice: make it as easy as possible for people to spend money with your establishment."^^ . "2"^^ . . "0"^^ .