. "I avoid taking my kids to Chuck E Cheese's, even though there is one nearby our home. However, one of my kids got invited to a birthday party, and she was so excited that I knew I couldn't get out of it.\n\nThe birthday party portion of this place is actually very well-run. Everything was on time, the coordinator was great, it flowed very smoothly.\n\nHowever, the rest of it really needs some help. I expected it to be busy on a weekend afternoon (had to wait for most of the games), but would also expect that there would be adequate staffing. There were no employees walking around the floor to fix machines, refill tickets, etc. Our skee-ball machine was not dispensing tickets. I went to the front counter to report (remember, no employees around on the floor). That involved waiting in line for quite awhile behind people trying to purchase food, tokens, etc. They had one person ringing consistently, with one other person occasionally helping. I reported the problem, she said she'd be right out to fix it. In the mean time, at least one other person had the same problem with the same machine and she reported it twice. It took 15-20 minutes for someone to come out to fix it. The employee handed the other person (an adult with no kids with her) a huge pile of tickets and a few tokens, while ignoring me and my 4 year old child standing there patiently trying to make eye contact to tell them that we, too, had a problem.\n\nThe bathrooms were a disaster- toliet paper dispensers hanging off the wall ready to crash to the ground at any moment. Debris of one sort of the other in every single stall, and very dirty toliet seats. The paper towel dispenser was empty.\n\nThe prize counter was barely staffed - usually empty with a crowd of kids waiting. Aside from the birthday party staff (which was very good) and food runners, I counted at total of only four other employees serving as cashier/machine fixer/salad bar fillers/prize counter.\n\nMy daughter enjoyed herself, which is important (as did the birthday kid!), but I will not return here on my own with my kids. There are plenty of other fun places to go for young kids."^^ . "0"^^ . . "2"^^ . "2017-01-23T00:00:00"^^ . "0"^^ . . "0"^^ .