. . "0"^^ . "0"^^ . "To start off, the customer service here is horrible! I had to wait in line for at least an hour and by the time I was to the register some manager with black short hair \"Melanie \"? sold my items that were on hold to another person!!! I was soo upset.. Then she said \" there was nothing she could do those were the last items\". I can't believe how disorganized this store is... Especially with the store manager messing things up! This is going to be my first and last time ever shopping at kate spade! !"^^ . . "2014-10-08T00:00:00"^^ . "2"^^ . "1"^^ .