. . "4"^^ . "3"^^ . "2013-03-07T00:00:00"^^ . . "9"^^ . "I waited a long time whether to write a Yelp review of this place. While the experience wasn't entirely unpleasant, it wasn't really want I asked for and took way too long for my taste. As a result this Yelp review may take way too long for your taste. You've been warned. \n\nI have received ART (Active Release Technique) over many doctors and many states. In layman's terms, it's muscle work/massage/physical therapy done before the chiropractic adjustment. It's really good for things like carpal tunnel, sore jaws/TMJ, tight hips, knee injuries (just a smattering of the things I've received ART for in the past) and other things that just aren't solved by anything else and you hate big pharma like I do. So anyway, I looked up what chiropractors in the area took my insurance and offered ART treatment and found that Dr. Dumler's office is right by where I take yoga classes so I gave it a shot. My hip/glute was in a lot of pain (still is, if you want the short version of this extremely long Yelp review), so I wanted to try something, anything to make it better.\n\nI called and the person who answered the phone was, shall we say, less than stellar. I was greeted with \"Alley Spine?\" because she didn't wait to start talking until the phone was actually off the hook. The rest of the conversation went verbatim like this:\n\nMe: I'd like to make an appointment with Dr. Dumler.\nHer: Okay when?\nMe: Um, tomorrow?\nHer: Okay we have 10:20, 10:40, 11:00.\nMe: I'll take the 10:20.\nHer: Name?\nMe: Blah blah.\nHer: Okay you're all set see you tomorrow at 10:20.\nMe: Well I've never been there before...does that matter?\nHer: Oh well yeah, I thought you said you had been here before. Okay you're gonna be here for about an hour and a half.\n\nSo that was weird. \n\nI arrived at 10:07 the next day and wasn't seen until 10:45. I was in for initial diagnostic with Dr. Dumler, and then back to the X-Ray machine. Here's where the experience starts going downhill: Dr. Dumler took a call on his cell phone while giving me X-Rays. I mean I don't tend to care about this kind of thing, especially when I was going to get the pain relief I needed, so I wasn't bothered. But really, this is kind of rude especially with a new patient. \n\nI got the X-Rays, had a consultation, and then went to this electrode machine that I've used before in physical therapy offices and other ART offices. This was on my hips, my main area of concern. Then I went back into the waiting room for a few minutes to have a 30 minute massage, also concentrating on my hips and slightly my knees, and then back to the waiting room. \n\nThe massage was particularly awkward because it was in the full fluorescent light with classic rock playing at a whisper. She did a good job on relieving some of the tension but it was not exactly what I was expecting. \n\nAnother stint in the waiting room before I finally saw Dr. Dumler. He took me back to do ART on my knees and then do the back adjustment. I had mentioned working on my hips while he was working on my knees, since, you know, that's why I was in there. He said we would work on the foundation first and then next week I would come back for work on my hips. That's when he lost me. He lost me again when he said to schedule appointments with his physical therapist to make my core stronger so that my hips and back won't hurt anymore. No thanks, I'm not going to schedule several more appointments when you didn't do what I asked for in the first place. \n\nThis would be a natural place to end the review, right? So wrong. Later that night at work, my knees started to feel like they were sunburned. It wasn't too big of pain so I mostly forgot about it. However, later that night when I was sleeping, my knees were on so much absolute FIRE that it woke me up. I took some Advil and coaxed myself back to sleep. It was like sunburn all the way down to my bones and I have never experienced that ever after an ART appointment. \n\nOh no, the saga is not over. The next day in a yoga class my knees were so sore and so burny that I had to leave class. It was like I had a parasite attaching itself to my knees and setting my muscles on fire. \n\nIf I hadn't decided not to go back before then, I definitely decided it the second time I had experienced this internal fire of the kneecaps. \n\nDr. Dumler is perfectly nice, but in the words of my good friend Jaime W., \"We don't pay doctors to be nice. We pay them to do what we ask for.\" I just can't get behind paying this office again."^^ . "3"^^ .