"2014-09-22T00:00:00"^^ . . "0"^^ . "I will say that customer service is very dedicated to customer satisfaction. They pursued a chance to redo a problem I complained about. Even though the techs had a problem keeping appointments twice - we made it through to the finish. The end result is that I am happy with the re-do of our carpets."^^ . "3"^^ . "1"^^ . . "0"^^ . .