"Disorganized. Disappointing. Dishonest. Vanessa who took my initial call never informed me of the trip service did not explain portal to portal, she took my information pickup location, credit card information and email. At my prompting, she took the drop-off location address. When it came for time to pick the truck was late and did not have the address to drop off. When the truck finally arrived it took about 20 minutes to park and unload almost taking out my neighbor's fence. Please keep in mind that this was one item to be moved. When I received the bill it was $200 higher than Vanessa had originally quoted me. The movers ended up only taking $30 off of the bill. As I reluctantly paid they let me know that they did not have my credit card on file. It was a mess!"^^ . "2017-02-02T00:00:00"^^ . . . "2"^^ . . "1"^^ . "2"^^ . "2"^^ .