. "2016-06-03T00:00:00"^^ . "3"^^ . "1"^^ . "I had a very disappointing experience at BCML. My foot was severely swollen and I was told by friends to visit a walk-in clinic that had an x-ray lab attached so I could get the problem looked at and figured out all in one visit. I made an appointment - online, conveniently, I will give them that - on a Friday and the doctor took one look at my foot and ordered me upstairs for an X-ray. \n\nThe X-ray clinic could not see me that day, so I had to spend the weekend on my severely swollen foot until I could come back on Monday for the X-ray. On Monday, they did the X-ray and I was told it wouldn't be until Wednesday for the results to come in. On Wednesday I was called and told that \"the doctor needs to speak with you about the results\". So if you're counting with me, this is three separate visits and a week I have been walking on a swollen foot.\n\nI came in the next day, Thursday, to speak to a doctor. Was made to wait a half hour after my appointment time. The doctor simply told me that I had a foot fracture and would need to go to a hospital. WHY DID I NEED TO GO IN FOR THAT. WHY COULDN'T THEY TELL ME THAT OVER THE PHONE?!\n\nI expressed my frustration at the entire process and the doctor simply shrugged his shoulders. He had some diagnostics printed out and made me - on the foot he just told me was fractured - go into the next room to pick up the printouts THREE TIMES. \n\nSo, three visits to this stupid place and I ended up in the emergency room all night, where I should have gone in the first place."^^ . "1"^^ . "0"^^ . . .