"4"^^ . "The 9 was for sure on my Cleveland bucket list since the minute it opened. My husband surprised me with a night for after game 1 of the ALCS. I absolutely loved the room. It was spacious enough and the bed and pillows were very comfortable. We stayed on the reserve floor and for a small fee more there was happy hour with unlimited alcohol from 5-9 and dinner which was some assorted cheeses, spaghetti and meatballs, breadsticks and cookies. The food was just ok. It was said there would be snacks offered all day however we only saw fiber one bars available there is pop, water, and coffee available at all times however they didn't keep it well stocked and there were no waters at midnight when we got back from the game. \n\nBreakfast was also included and they had muffins, fruit, cereal, bacon, and eggs. I was also offered a mimosa. After all was said and done not sure the reserve floor is worth it but did enjoy the happy hour. \n\nThe reason I gave a 4 star instead of 5 is when we received our bill they had charged us for several items like an iPod charger kit that can be found in the room which we never opened or used. We addressed it with the front desk and they took care of it no problem but MAKE SURE YOU CHECK YOUR BILL AT CHECKOUT!!!!"^^ . "0"^^ . . . "0"^^ . "2016-10-16T00:00:00"^^ . . "0"^^ .