"0"^^ . . . . "The owner sent out a knowledgeable, polite representative who was even early (same day service). He did everything he could but the problem was not something he could solve on the water heater as a small ooze of water had rusted the parts together. \nThey were ready to replace the water heater but I decided to go with someone on the manufacturer's list. \nThe owner was completely professional, nice and even reduced the price quoted for the original visit. \nLOTS of integrity!"^^ . "5"^^ . "0"^^ . "0"^^ . "2017-01-31T00:00:00"^^ .