"2014-02-11T00:00:00"^^ . . "2"^^ . "5"^^ . "2"^^ . "The Cool Touch Team was great! \nRobert was friendly and gave me a lot of information. He did not just try to tell me that my unit needed to be replaced. (Like the 4 other companies who came to my house for 5 minutes). He actually told me I had options. He spent an hour and half here but in the end I decided to have my entire unit(s) replaced. Kevin who came out to do the measurements was great. He was friendly and at no point made me feel like I had to buy new unit(s). He also was informative and polite. On the day of the install, they were organized and finished the job the same day! They were here for over 10 hours, because they were so concerned about doing the job just right. They did not leave a mess either. The only thing that happened was that someone stepped through the drywall above the bathroom. But that was not a problem at all because they sent someone out to have it fixed right away. And now it looks good as new (like it never happened). During the install I could not really give them the attention they deserved because I was extremely ill. But my mom was there to assist them with anything they needed or asked. About two days later, I received a get well card from their company. Overall this company is a fantastic company, and I am so happy that I choose them over anyone else. I will not have any problem referring them to anyone who needs this type of services. They really were fantastic! Five Stars Guys! *****\nThank-you for the great service."^^ . "2"^^ . . .