"2016-10-28T00:00:00"^^ . . "I recently had my debit card hacked and purchases were made on it from out of state. In order to slow the process of paying me back, they require you fill out and fax a 2 page detail of the fraud in paper. You cannot scan and email you must go into a branch. From there it goes to their research team where they say it can take 90 days until they come to a desicion! Putting the burden on the customer to cover fraud is unacceptable and no other credit card company or bank has this poor of a policy. Do not bank with them!"^^ . . "0"^^ . "1"^^ . . "0"^^ . "0"^^ .