"This is the branch where my account was opened, but it's close to my job. I have been a member over 30 yrs, back when it was Nellis Federal CU. Today I went to the DI branch and had the unfortunate pleasure of being serviced by Linda Sue Murphy. My name was the next name on the sign-up list, with her back to me, she turned to the other customer seated who happened to be Caucasian, I am African-American, and said. \" I can help you\"'. I spoke up and said \"I'm next\". She said \"are you sure\" and even the security guard told her \"yes\". \nThe whole time I was seated at her desk, she never looked up at me when speaking to me, and she appeared unhappy that she had to assist me.\nI am TOTALLY insulted, I am an educated (Master's Degree) Woman, not that it should matter and I have never experienced this kind of service at any branch of this Credit Union, EVER!!!!!\nMy father served on the board of directors in the1980's and I have been loyal since I opened my account many years ago.\nBecause of the service I received today, I will have to find another branch to transact \n business at as I will never return to this location again as I may have to encounter this individual again. She, in my opinion, needs a a lesson in customer service. \nThis is discrimination at its best, and today, I am embarrassed to be associated with One Nevada Credit Union and plan to share this experience with those whom I know have accounts at this institution.\nThank you for your time,\nRobyn McGough"^^ . "1"^^ . . "0"^^ . "2013-05-04T00:00:00"^^ . . "0"^^ . . "1"^^ .