. . "Again, you are incorrect.\n\nWhen the initial warranty expired, we bought another warranty program from your dealeership. Service work was done on the car and the warranty covered the repairs with a $ 50 deductible. We never heard from Chapman nor BMW that the 2nd warranty had or was expiring. Our reality hit was when we needed the car to be repaired.\n\nIn a business in keeping clients as repeat customers, Chapman rates a Grade level as \" F \". You surely email us every month on purchasing a new car from Chapman. Maybe, you should email your customjers when their car warranties are expiring."^^ . . "2013-12-02T00:00:00"^^ . "1"^^ . "4"^^ . "0"^^ . "1"^^ .