. . "I called to check on the status of the warranty on my car battery. I was helped over the phone by Tom Goodfellow. He was professional, thorough and super helpful. He collected all my info on the phone and when I drove in a short time later, he came out to the service drive, greeted me by name and had my car in service in less than 5 minutes. \n\nFrom there, he personally walked me to the lounge where there was coffee, water, pastries and a super clean and modern waiting area. \n\nVery impressed by Tom and Chapman Ford!"^^ . . "0"^^ . "0"^^ . "2018-06-26T00:00:00"^^ . "5"^^ . "0"^^ .