. "0"^^ . "3"^^ . "2"^^ . . "The food is pretty good; a little pricey for a diner but I'll get over it. The booths and small business feel is nice-it's a hard thing to find in Surprise. The real reason for my review is the customer service. This has nothing to do with the wait staff, they are always friendly and are endlessly moving to provide fast service to customers. My complaint is with the grouch behind the counter taking orders. I'm not sure if she's management or an owner but if she's not barking at an employee in front of you for something small she's talking to you like you're stupid as you order. Her aggressive demeanor is unnecessary (I've been a fair judge and been more than once and this is the case 100% of the time). There is a sign at the register that warns you as the customer of the \"Greek\" attitudes at play in the kitchen-I can find a burger someplace else minus the nasty tone, thanks very much. I can't imagine how a business can stay profitable with attitudes like this on the front line. If you don't have the tolerance for customers or people in general why on earth would you be the face of Jim's Burgers and Eggs?"^^ . "1"^^ . . "2014-10-04T00:00:00"^^ .