"5"^^ . . "0"^^ . "0"^^ . "Usually I don't post about going into verizon because let's face it, most the time it's like the MVD-tons of customers and a really long wait. My old phone, yes an iPhone 5S was finally going out. I was worried because I didn't have my phone backed up since January. That's when the great customer service started. Jos\u00E9 patiently listened as I frantically told him my issues while my phone was about to die for good. He took his time and worked with me, told me it was going to take a little bit if I wanted to wait for the backup. I said that's perfectly fine. I currently have boot on my foot and he offered me a chair and water which was awesome-definitely went above and beyond. Long story short I got a new phone, had everything transferred over and was happy. Thanks Jos\u00E9!"^^ . "0"^^ . . "2018-06-24T00:00:00"^^ . .