"1"^^ . "4"^^ . "Yes, i admit straight off that this is a bit of a retribution review. Service was slow on a very busy Saturday night: that's totally ok. The problem was that our server was the 'honey badger'. Didn't care. Didn't give a s*#t.\n\nWe were perfectly good customers: no complaints, not cheap (drinks for 5, couple of appetizers ordered, mains for all, no special requests, two desserts, a tea and a coffee too). We ended up leaving a decent tip. I ask myself why, though, when the service was so poor. Here were the problems:\n1) One order was screwed up. The server wasn't the one who rectified the order; it was the person who brought it. Fine, mistakes happen, but the server should be following up to make sure everything is ok, right?\n2) They never brought the side dish/appetizer that was ordered right at the beginning. When all the mains arrived, we alerted the person who brought them (not our server) and he said he would put in that appetizer order again for us. We saw him check this fact with our server and she confirmed the original order with him (but did not talk to us about the missing dish). But, nobody cared enough to follow through on this and the side dish never arrived.\n3) One place setting was missing a fork. Not a big deal. But, did we succeed to flag our server down about it? No chance. So we had to make due getting another person to bring the missing fork over.\n4) Two sides of fries came with the mains, only one had a small dish of 'ketchup'. Any chance to catch the attention of our server to ask for a second small dish of ketchup? Did the server come by to check on us? Nope.\n5) Here's the kicker: when the bill came, the side dish that never arrived was still on it. When we kindly pointed out this error on the bill, she just grabbed the bill and left without saying a word. The look on her face was like it was a huge inconvenience that we caused an error in the bill or something like that. What? All it would have taken to make it all ok would be just a little apology...something along the lines of \"oops, sorry that never came...we'll get this bill fixed right away\". But, no, it was like we were hassling the server with this error correction. Sorry, not cool.\n\nWhile departing I passed on this complaint (the lack of apology and sympathy about the missed item and bill error) to the manager. She was kind enough to apologize to me but I'm afraid damage is being done by this poor service."^^ . "2"^^ . "2011-05-22T00:00:00"^^ . . "0"^^ . . .