. . "5"^^ . "0"^^ . . "I purchased a new 2009 Cooper S from MINI North Scottsdale. Financing and maintenance all went smoothly and they have always provided a loaner car if the appointment was to take very long.\n\nThe night before Thanksgiving I blew up my engine on the Tohono O'odham indian reservation on the way to Tucson by overheating it when I was unable to stop safely for over five miles. MINI checked and replaced the thermostat and the engine failed to hold pressure. Although it did not appear to me that MINI was responsible per our agreement my service adviser, Matt, contacted MINI of North America and they agreed to replace the engine free of charge to me. In addition they stood by their repair by warrantying the engine for an additional two years from the date of the repair even though I didn't have to pay for it.\n\nI am also skeptical of auto repair schemes that people experience but I have never dealt with a dealer and a car company that will stand behind their autos they way that they have done for me. I would rate them a ten if I could. I would recommend them to a family member or a friend without hesitation. By the way, my car is almost five years old! \n\nWhen I returned the beautiful red MINI convertible loaner and told them that I had forgotten to fill the tank the assistant insisted that they would take care of it rather than giving me directions to a gas station. It has taken a while because of my experiences at other dealers but I really do trust them to tell me the truth and to do the right thing."^^ . "0"^^ . "2013-12-18T00:00:00"^^ . "0"^^ .