"2017-02-09T00:00:00"^^ . "Never shopping there again after two recent terrible experiences. First was an employee wouldn't let a mom in front of me in line exchange a pair of kids shoes for a smaller size. She didn't have a receipt but all she was asking to do was get a smaller size. She ended up leaving in tears and the employee did nothing to help her. Second experience was we bought a lawn mower in 2014 and got the extended 3 year warranty. The sales associate assured us that if we canceled within the 3 year time frame we would get 100% of the warranty price back. Well here it is almost 3 years later and Sears will only refund $44 of the $249 price of the warranty. So the sales associate just lied to our face and management will do nothing to refund the full $249. Never shopping here again."^^ . "0"^^ . "1"^^ . . "0"^^ . . . "0"^^ .