"0"^^ . "2017-01-10T00:00:00"^^ . . "1"^^ . "2"^^ . . "5"^^ . . "I not the one to usually write bad reviews. I mean, I believe in second and third and even fourth chances. But enough is enough. This is my third time here and it gets worst each time. I called to make an appointment and was told I could be there by 2:30pm. I get there on time and they looked at me like they didn't know how to greet a person. I kindly said my name and told them I made a reservation for a shellac manicure. They told me to choose my colour. I am really indecisive when it comes to my colour. I spent about 5 mins and the lady said \"sit\", I asked if i should pick my colour and she said \"ya\", rolls her eyes, walks to the back and starts talking to her coworker in another language. I kept my cool and told myself that she is probably having a bad day. I get my colour and I sit down. I wait about 10 minutes before she comes and he starts taking off my existing shellac. She stopped in between about 3 times. twice to help another customer (which i dont mind) but the third time to pick up a personal phone call. I tried to create conversation with her, asked about her holiday season, how her day was going, even the damn weather. She gave me one-word answers and i gave up. I smiled and sat there quietly. She was really preoccupied with things happening around, the other customers, people walking in and out of the salon. \n\nI am really disappointed with the quality of the work she has done on my nails. I am so disappointed with the customer service. \n\nSad to say, that was my third and last time. Your job is to work with people, be a people's person or at least pretend? Just a thought."^^ .